How do I contact Throttle City Cycles?

You can call us Monday through Friday 9:00am-3:00pm US Central time or email us 7 days a week. We will respond within 24 hours.

Phone: (281)-817-7699

Email: support@throttlecitycycles.com

What if I can't find what I'm looking for?

Please give us a call or email us and let us know what you are looking for. We will be happy to help.

When will my order ship?

All orders placed before 2:00pm central time Monday-Friday within the United States (excluding Alaska and Hawaii) will ship same day.

International orders within 2 business days.

 What do I do if I need to cancel my order? 

We ship every order as soon a possible to provide excellent and speedy customer experiences. If we have tracking for your order, it is too far in the ordering process to cancel. Once you receive the product, and you still do not want it, you may return it as long as the products meets all the requirements in our Return Policy.

What if my item doesn't fit or I want to return it?

Please reach out to us. We understand that every product may fit differently and it can be difficult to buy online. Please see our Return Policy.

What about closeout products?

All sales are final on closeout products.